JOB OPPORTUNITY BULLETIN
Listing Date: September 8, 2026
Date Posting Will Close: TBD
Job Title: I.T. Support Specialist (Public Safety)
Job Type: Full-Time
Position Summary: See Job Description Below
This job description is not intended and should not be considered to be a complete list of all duties, skills, responsibilities or working conditions associated with the job. It is intended to be a reasonable outline of those principal job elements essential in maintaining related position. The job description is not a contract, the County reserves the right to modify job descriptions at any time.
JOB DESCRIPTION
JOB TITLE: Information Technology Support Specialist (Public Safety)
DEPARTMENT: Information Technology
REPORTS TO: Emergency Management Director/Technical Direction: I.T. Director
RATE OF PAY: DOQ
Position Summary
The Information Technology Support Specialist – Public Safety – provides technical support for the Lamar County Sheriff’s
Department, Emergency Communications/911, and Emergency Management operations. This position is responsible for
maintaining reliable, secure technology systems that support public safety, emergency response, and county operations. The
position requires occasional after-hours support and response to critical technology incidents.
Essential Duties and Responsibilities
Provide day-to-day technical support to Sheriff’s Department personnel, dispatchers, Emergency Management staff, and
authorized county users and devices:
• Computers, mobile devices, printers, and related equipment.
• Install, configure, maintain, and troubleshoot hardware, software, and network resources.
• Support public safety applications including dispatch, records management, emergency notification, and related
systems.
• Assist with patrol vehicle technology, surveillance systems, access control, digital evidence, and other specialized
public safety technologies.
• Maintain networks, servers, cloud services, firewalls, VPNs, and related infrastructure.
• Manage user accounts, permissions, email access, and multifactor authentication.
• Monitor system performance, perform updates, maintain backups, and assist with disaster recovery planning.
• Protect sensitive and criminal justice information in accordance with applicable security requirements.
Emergency and Administrative Support
• Respond to technology outages and service disruptions affecting public safety operations.
• Participate in on-call rotations and provide after-hours support when required.
• Assist with technology planning, budgeting, purchasing, inventory management, and vendor coordination.
• Maintain technical documentation and records.
• Perform other related duties as assigned.
Minimum Qualifications
• Associate degree in Information Technology or a related field, or equivalent education and experience.
• Two (2) years of experience supporting computers, networks, or information systems.
• Knowledge of Microsoft Windows, Microsoft 365, computer hardware, networking, and cybersecurity best practices.
• Strong troubleshooting, organizational, and communication skills.
• Valid driver’s license and acceptable driving record.
• Ability to pass required background checks and maintain access to criminal justice information systems.
• Ability to work outside normal business hours and respond to emergencies when required.
Preferred Qualifications
• Bachelor’s degree in a related field.
• Experience supporting law enforcement, 911, emergency management, or other public safety organizations.
• Experience with public safety software, Microsoft server technologies, cloud services, and network security.
• Relevant industry certifications such as CompTIA, Microsoft, or Cisco.
Knowledge, Skills, and Abilities
• Strong technical troubleshooting and problem-solving abilities.
• Ability to handle sensitive information with discretion.
• Ability to work effectively under pressure and during emergency situations.
• Strong customer service and interpersonal skills.
• Ability to work independently and as part of a team.
Working Conditions
Work is performed in offices, public safety facilities, equipment rooms, and field locations. Duties may require lifting
equipment, travel within the county, on-call responsibilities, and response during emergencies or severe weather events.
Special Requirements
Employment is contingent upon successful completion of required background investigations and security screenings. This
position may be designated as essential personnel and may be required to work during emergencies or county closures.
Lamar County is an Equal Opportunity Employer. We fully comply with the Americans with Disabilities Act (ADA) and ensure that all employment practices are conducted in a fair and non-discriminatory manner.