Information Technology

The County Information Technology (IT) Department is responsible for managing and supporting the technological infrastructure and services that enable county operations and public services. This department plays a critical role in ensuring the smooth functioning of various county departments by providing reliable, secure, and efficient IT solutions. Key responsibilities of the County IT Department include:

1. Network Management: Overseeing the county’s network infrastructure, including servers, routers, switches, and internet connectivity to ensure uninterrupted and secure communication across all county facilities.
2. Cybersecurity: Implementing robust security measures to protect the county’s data and IT systems from cyber threats, including firewalls, antivirus software, and regular security audits and training for staff.
3. Technical Support: Providing help desk support to county employees, troubleshooting hardware and software issues, and offering guidance on the use of IT resources and tools.
4. System Administration: Managing and maintaining critical county systems and databases, ensuring their availability, performance, and integrity. This includes regular updates, backups, and disaster recovery planning.
5. Software Development and Integration: Developing custom software solutions and integrating third-party applications to meet the specific needs of various county departments, enhancing efficiency and service delivery.
6. IT Strategy and Planning: Collaborating with county leadership to develop and implement strategic IT plans that align with the county’s goals and objectives, ensuring that technology investments are cost-effective and forward-thinking.
7. Project Management: Leading and coordinating IT projects, from inception to completion, including the deployment of new technologies, system upgrades, and infrastructure improvements.
8. Training and Development: Conducting training sessions and workshops to educate county staff on new technologies, IT policies, and best practices to maximize the effective use of IT resources.
9. Vendor Management: Managing relationships with IT vendors and service providers, negotiating contracts, and ensuring that the county receives high-quality products and services.
10. Data Management: Overseeing the collection, storage, and analysis of data to support decision-making processes and improve county services. This includes ensuring compliance with data protection regulations.

The County IT Department is essential to the modernization and efficiency of county operations, helping to deliver better services to the public while maintaining the security and integrity of the county’s information assets.